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Welcome to Cline's Business Equipment where service is our #1 priority!

Here at Cline's we carry a full line of Konica-Minolta Digital Copiers, Printers, Scanners, and office solutions. We are also an authorized Samsung dealer/Service center. We are located in the heart of downtown Visalia, CA, and service a wide area of the valley ranging from Fresno, down as far South as Tulare and Bakersfield, and as far west as Hanford and Lemoore! Whether it's a Copier, fax machine or laser printer, we can meet any need large or small. Everything from small tabletop all-in-one copier/printer/fax/scanner's to high-end production print machines. We offer new or refurbished, black and white or full color. We can take care of a 1-day rental or a 60-month lease all in house. Cline's also works on computers and computer networks - just give us a call!

  • J.D. Dolan, President, CEO
  • Johnny Fernandez, Service Manager
  • Peter Bowles, IT Director
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Phone Line is down!



Sorry for the inconvenience, our phone line is down! For immediate assistance please call 559-733-9355 or email service@clinesbe.com

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Completing our Move!!



Please bare with us tomorrow as we will be having a scheduled power outage and phone system swap tomorrow between 7 AM and 12 PM so we will have no phones operating at that time. For service inquires please use the service link up above or E-Mail service@clinesbe.com. We will get back to you as soon as possible!


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Your "IT Guy"



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From time to time I always come across businesses who makes the comment, "My IT guy has to come set this up but who knows when he will get here" or "I will need to find out from our IT guy because he does not tell me anything". Is your IT guy unreliable, and not willing to communicate with your business? Do they tend to double their prices after being quoted once before and you have been billed for services performed that you were unaware about?

Maybe its time for a second opinion. We here at Clines can manage, maintain and support your entire IT infrastructure for one monthly fee. Let us take the responsibility for monitoring, managing and problem resolution for your IT systems and function on your behalf. We can offer services such as alerts, security, patch management, data backup and recovery for different client devices: desktops, notebooks, servers, storage systems, networks and applications. If you see me (Peter) or Tommy out in your business, ask us to look at your network next time. We will be more than happy to provide you our service!


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New Konica Minolta Copiers!



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Konica Minolta has released the new 7 series models! The 7 series range delivers a mid-range color Multi-Function machine with a choice of print speed of: 22 and 28 pages per minute. Mobile printing is the big new feature here with the machines NFC and Bluetooth LE support. You can use your iOS or Android device to easily connect to the 7 series models and print your documents. These new models also have an optional Wireless LAN support. The copier becomes a wireless LAN Access Point to allow direct wireless connection between mobile devices and bizhub. Devices brought into the office will be able to directly connect with the copier. Please give us a call for more information!


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More Power, Small Design



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Start the new year off right by saving money with our new compact designed Bizhubs! This space saving design packs the same power as your full sized copier and can be operated on the same low costs! Never before we've never been able to offer these tabletop machines at a low maintenance rate but now we can.

We offer these models in a black and white form or full color. Our black and white models are the Bizhub 4050 and Bizhub 4750. The Bizhub 4050 prints and copies at 42 pages per minute while the Bizhub 4750 will print and copy at 50 pages per minute. Both models will allow you to scan and share information in both Color and B&W via PC or Email. Our color models are the Bizhub C3350 and C3850. The Bizhub C3350 prints and copies at 35 pages per minute while the Bizhub C3850 prints and copies at 40 pages per minute. You will also have the same scan features as the black and white models.

If you are interested in any of these models or curious about the maintenance rates for these machines please call (559) 733-9354 for further information!


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Happy Thanksgiving!



Cline's will be closed on Thursday November 27th and Friday November 28th while we are observing the Thanksgiving Holiday with our families. We wish all of our wonderful customers a happy Thanksgiving holiday with their families and loved ones! We are extremely thankful for all of our wonderful customers!!


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In Case You Didn't Know....



In case you didn't know by now we do offer IT services. Maintaining your computers and network with an in -house IT staff can be costly. You should consider turning over all your IT service needs to Cline's Business Equipment. We can be your complete solution supporting all your computers, servers and copy machines! Most of you already know that our customer service is PROVEN with our copy machines, but some of you don't know that we are experts with computers as well!

Here are some of the services we do provide for our customers:

Server and PC Management

Our System Management services cover security, system administration, data backup and recovery, domain management and hosting, remote connectivity, user help desk, and preventive maintenance.

Virus Removals

The title explains it all, we remove and clean up your computer from vicious viruses. We are not the type of company who will just wipe your system clean because you have viruses.. we get rid of them while keeping all our data intact.

Custom Built PC's

We build custom PC's for our customers who are tired of running down to the local retailer buying their computer, and the machine only lasting a year due to the cheap recycled parts being put in the machines. We build our computers with high grade parts and lots of pride.

Consider Cline's Business Equipment today, where we can provide you with ANSWERS and SOLUTIONS instead of getting the run around each and everytime. Call (559) 733-9354 and ask for Peter or Lance!

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Introducing the new Bizhub C3110 and Bizhub c3100P!



Konica Minolta has just released a new compact color copier called the Bizhub C3110! This All-in-One color printer has a fast print/copy output of 32 ppm in color or black and white. It has the ability to Scan to Email or PC at 1200 DPI! There is also USB direct printing from your flash drive. This machine could also be configured to fax(optional).

We also have our new Bizhub C3100P color laser printer which is an ideal productivity solution for busy workgroups, branch locations and small to mid-size businesses that have increasing document demands. Both units are available on our low cost maintenance plan. Give us a call for more info!!!

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Go Paperless!



Cline's Computer Services

Stuck in an office full of file cabinets and storage boxes? Ever been in a situation where you could not find an important document because your office space is littered full of paper? How about that statement from a customer that dates back several years and you have to dig through the files just to find it? With technology advancing so quickly these days, now is the right time to go paperless!

Here at Clines we can help your business/office transition to a paperless environment to stay organized and improve workflow. We will provide help with the solutions necessary to get you started. We have an excellent selection of machines that will scan your documents that would give you the ability to search for the document that you are trying to locate. For our current customers we can help setup your current machines to be able to scan and locate documents as well!

Call us for a consultation today at (559)733-9354!!!


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Clines Building Expansion! (Update)



Our new building is almost finished! So far everyone has moved into their new offices and our new Printer Repair Department is near completion! Anyone who has a printer/copier or computer that needs work come stop on by!

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Now Offering Full Maintenance on Tabletop Machines!!



Konica Minolta has released an all new line of tabletop machines that is affordable enough to put on our low cost Full Maintenance plan! Our new lineup of full color and black and white machines are small enough to fit on your desk or counter and will give you some of the features that our Full Sized copiers provide!

Our rates are very affordable at .01 cent per page in Black & White and .08 cents per page in Full Color. Toner, Parts and Labor are all included with the plan and there will always be a Clines Technician available to hand deliver your toner, provide any technical support, and fix any problem that you may have! Give us a call today to learn more!

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Cline's Building Expansion!



Bigger and better things are happening to Clines!! Since we are currently out-growing our current building we have decided to take the whole block. The new building will be featuring our Printer Repair Department as well as our IT Department. In the coming weeks we will have more pictures up with the building complete!

Cline's Computer Services

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New Compact Bizhub Models



bizhub 4750 Konica Minolta has released four new models that are designed to be fast, compact and ready for productivity. These models are ideal where space is limited. This space saving design looks good in any environment, from small offices and branch locations to schools, clinics, government service bureaus and retail operations.

Here we have two black and white models, the bizhub 4750 and the bizhub 4050. The bizhub 4750 prints and copies up to 50 ppm in B&W, with 1200 dpi resolution that adds a more professional look to corporate communications, business reports, educational materials, student records and healthcare documents. The bizhub 4050 provides print/copy output up to 42 ppm. Both models let you scan and share information in both color and B&W, directly from your bizhub control panel. A standard reversing auto document feeder lets you load originals and scan both sides of each page without slowing down your work to flip and reload multi-page documents.

bizhub 3850 Last but not least our two color models, the bizhub c3850 and the bizhub c3350. The bizhub C3850 delivers up to 40 ppm in both color and B&W (bizhub C3350: 35 ppm). High-quality 1200 dpi resolution makes all your communications come alive... reports, presentations, even marketing materials with photos, charts and complex graphics. And your cost per page will be lower than with stand-alone desktop laser printers, which are often under utilized and can sit for long periods in standby mode. To move information faster in branch and retail locations, small offices, home offices and a wide range of workplace environments, the bizhub C3850 and C3350 can provide advanced scan capture functionality right from the control panel as well.

If you are interested in these new compact models please give us a call at (559) 733-9354 for a quote!!!


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What is Managed Print Services?



Have you ever heard the term Managed Print Services or MPS? MPS is service that is offered to businesses in order to streamline management and reduce costs that are associated with printing and copying. Managed Print Services will help cut ownership costs, and increase productivity in the workplace.

Most customers are unaware of printing costs, with so many factors adding into the cost which include toner, paper, parts, and labor. Companies will co-exist with many devices, different models, with multiple vendors it could be difficult to keep track of everything.

Without having a strategy in place, printing can be a nuisance. Broken printers, missing supplies, and outdated equipment will cause a decrease in productivity. These issues can cause a halt when printing invoices, records, receipts, and other forms when needed at a critical time.

Here at Clines our Managed Print Services will take on this workload and manage your print infrastructure while you focus on your real business. We will conduct a thorough up front assessment of your company and provide solutions for your printing and copying needs.

You will never have to get your own supplies as our staff will hand deliver your toner. We will provide technical support in your office or remotely. Our qualified technicians are on stand-by ready to perform any service required to keep your office running. To learn more about MPS give us a call today!


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Happy Thanksgiving!



Cline's will be closed on Thursday November 28th and Friday November 29th while we are observing the Thanksgiving Holiday with our families. We wish all of our wonderful customers a happy Thanksgiving holiday with their families and loved ones! We are extremely thankful for all of our wonderful customers!!


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Another Successful Delivery!!



Cline's Computer Services

Our delivery team arriving back, from yet another happy customer!! Anytime you see our truck with the big Cline's logo that means we're out delivering a new machine and putting a smile on our customers face! We are always inclined towards better service!

We would also like to introduce some new members to our team! We have our new Account Executive Melissa Martinez! Melissa will be taking care of our customers out in the field and making sure our service stays number one! Also we have our new Printer Technician Javier Castaneda who will be in our shop repairing any table top printer that is giving you headaches!


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Computer Problems?



Cline's Computer Services

Have you ever noticed that computers break down more regularly now than in the past? Computers these days are going down due to the use of cheap and unreliable hardware used in "Big-Box" retail stores. Also another factor would be due to malicious software. Viruses have become more advanced and they are frequently getting past any antivirus software installed on your computers.

If you are having these problems, why not call Clines? We offer full computer services, and we even build computers that last. Give us a call and ask for Peter or Lance. We will schedule a time and take care of all of your needs!


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Bizhub Line Refresh



The Bizhub MarketplaceKonica Minolta has had some exciting things in the pipes for over a year since the Las Vegas product expo last January, and they're finally ready for the spotlight! The new Bizhub line is beginning to roll out.

The Bizhub C454, C554, C654, and C754 are now available! These full-color mid to high end machines come equipped with an 8.9 inch touch screen, and the new Bizhub Marketplace - an app store for your copier!

The new Bizhub 754Konica Minolta has also begun refreshing their black and white line with the all new Bizhub 654, and 754 - with all of the same features as the color units in a monochrome flavor.

Stop by and check out the new line today!


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What are you thankful for?



It's almost turkey time! What are you thankful for this season? I am thankful for having another great year here at Cline's. We continue to grow each and every year and this year did not disappoint!

Cline's will be closed in observance of the Thanksgiving holiday Thursday and Friday the 22nd and 23rd. We will resume normal business hours on Monday the 26th. Wishing you and your families a safe and happy holiday! We are thankful for you!


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Connect With Facebook!



I've just added a feature to the website that allows you to connect to us via facebook. On all of our articles, you can now post comments straight from your facebook account. This allows you to connect with Cline's on a more personal level. While you're at it, make sure you 'like' the Cline's Facebook Page!


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Low Cost B/W Desktop MFP



Bizhub 20We have just added the Bizhub 20 to our printer maintenance plans! Just like the rest of the printers and desktop multi-function units that we offer, the Bizhub 20 has no upfront cost - that's right, you don't even have to buy the machine!

The way it works is simple - we bring you out a brand new Bizhub 20 that comes loaded with print, fax, scan, and of course copy options, set it up and show you how to use it, and even install the drivers on your PC or Mac for printing and scanning. You pay a low monthly rate that includes full maintenance on the machine, including toner, any parts, labor, and any service that it may need. We take care of you 100%! Did I mention that the toner is hand-delivered to you? No more hunting for the right cartridge. Never buy toner again.

In addition to this unit, we offer many other color and black and white units under the same maintenance plans to suit your unique business or home office needs. Give Jamie or JD a call for more information!


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A Challenge For You!



The Magicolor 4690mfWe have a challenge for you. The next time that your low toner or ink light comes on, call us! Instead of spending money to replace the cartridge on your old printer, let us bring you a brand new printer - for free.

We offer special maintenance plans for several desktop printers. The plans are unique in the sense that you have zero up-front cost to purchase the printer! Simply choose from several available printers including the Magicolor 4690mf (Color multi-function with print/scan/fax/copy functions), the Magicolor 3730dn (color printer with 2-sided, and network printing), or the Pagepro 4650en (a high-speed black and white printer).

How does it work?

Cline's will bring out a brand new printer or desktop MFP, connect it to your network for printing and scanning, and show you how to use it. Each printer goes under a simple low-cost maintenance plan that covers 100% of everything your printer needs - toner, parts, service, and labor - everything is covered! Your toner is hand-delivered to you when you need it. No more standing in line at Staples, no more hunting for the right cartridge, and no more paying for ink and toner!

That's not even the best part

The best part is that if something goes wrong with the printer - a jam, a service code, the rollers need to be replaced - we simply come out and take care of it for you free of charge. It's all covered!

So we pose this challenge to you: The next time your printer runs out of ink or toner, call us, and we challenge you to find a cheaper and easier way to get printing again!


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Cline's Managed Services



Cline's is proud to formally announce our managed services. Not only can you rely on Cline's for all of your printers, scanners, fax machines, and copiers, but your network maintenance too! We have always offered one-off "break/fix" solutions at an hourly rate, but you can now sign up for services at a predictable monthly rate. Cline's Managed ServicesOur plan allows you to add and remove computers, servers, and other devices from coverage as needed, and can even cover your existing MFP connections. Your advantages include:

One single point of contact

Stop calling two or three different companies and just call Cline's! No more finger-pointing from one IT person to the next - we will take care of your entire network, as well as your printing and scanning connections. Save time and money by choosing one company that does it all.

Second-to-none knowledge of your MFP devices

How many times have you tried to rely on your IT support company, and realized that either (a) they had to call Cline's for help anyway, (and you were billed for it!) or (b) they weren't familiar with the hardware and took hours, days, or sometimes even weeks to figure it out? Or even worse - never figured it out and left you down? Cline's technicians have the knowledge, training, experience, and certifications to be able to make your network and all of the devices on it work seamlessly together.

Reliability that your "IT guy" can't beat

You wouldn't let "some guy" handle your business' finances - so why do you let "some guy" handle your network? Cline's is a business with accountable technicians and an obligation - a duty - to fix your problems. I can't count how many times I have gone into a business and had to watch an office manager try to contact their "guy," only for him to never pick up the phone, or not be able to get to the issue until later. Don't settle for this kind of service! You deserve to have a company who has been in business for over 30 years with an excellent track record to take care of your network needs.

OK, How do I sign up?

Call us, e-mail us, or use our contact page to speak with someone in our IT Department. We will schedule a time to do a free network survey, and sit down and speak with you about our services.


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IT Department Expansion



We have recently added a new employee to the Cline's Family! Meet Peter - our new IT Specialist. Peter has a background in computer repair, software and hardware troubleshooting, as well as office equipment and printer sales. Peter will be taking IT calls both remotely and on-site, as well as dealing with Cline's managed services customers for computer repair and troubleshooting, as well as network and server deployment, maintenance, and sales.

We're happy to add Peter to our growing IT Department, and we're even happier to be able to offer our customers better response times, and an even higher quality of service - Not to mention give myself (Jamie) a day off every now and then!


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Labor Day Holiday



Cline's will be closed on Monday September 3rd 2012 in observance of the Labor Day Holiday. Wishing you and your loved ones a fun and safe holiday weekend! We will resume normal business hours on Tuesday. If you need to get in touch with us, feel free to use our service request or contact forms by clicking on the links at the top of the page.


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Printer Maintenance Plans



The Magicolor 4690mfWe are now offering special maintenance plans for several desktop printers. The plans are unique in the sense that you have zero up-front cost to purchase the printer! Simply choose from several available printers including the Magicolor 4690mf (Color multi-function with print/scan/fax/copy functions), the Magicolor 3730dn (color printer with 2-sided, and network printing), or the Pagepro 4650en (a high-speed black and white printer).

We will deliver and install the device, train you on how to use it, set it up to your network for printing and scanning, and take care of 100% of toner, parts, service, and more at a low monthly cost. We will even haul away your old printer! Give us a call today to sign up!


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Big things are coming!



KM Product Expo 2012Myself, Johnny (Service Manager), and JD (CEO, Owner) just spent an entire week in Vegas at Konica Minolta's Product Expo learning about and demoing all of the new equipment coming out soon. We're happy to say that big things are coming!

KM Product Expo 2012Konica Minolta is rolling out a marketplace for new MFP systems that will work very similarly to your smartphone marketplaces. You will be able to download apps to check up on stocks, the weather, post to your social networking communities, and more. Not only are there going to be many social tools and other features, but Konica Minolta is also rolling out many apps to make it easier for you to manage your documents - including connections from your copier directly to google apps including gmail, docs, and more!

The new copiers are going to feature multi-touch interfaces with a completely revamped interface that makes them easier to use and much more intuitive!


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Buy Custom!



How many of you buy computers at the big-box store? When that computer has a hardware issue more often than not it seems that it's not worth it to fix the issue. These 'pre-fab' bargain boxes are almost always built inside of cases with strange form-factors, and are filled with proprietary or non-standard parts that aren't easy to upgrade or replace.

Most manufacturers source out the absolute cheapest components possible to keep the price down. While it's understandable that they would want to keep their profit margins high, it doesn't always work out well for the consumer - IE you!

Cline's can build custom computers tailored to the work you do with long-lasting higher quality parts that can easily be upgraded in the future. Instead of buying a new computer down the road, simply upgrade! Whether you need a low-cost office machine, a graphics and design workhorse, or a gaming machine, Cline's has you covered. Call Jamie in the IT department for more details!


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Thanksgiving Holiday



Cline's will be closed on Thursday November 24th and Friday November 25th while we are observing the Thanksgiving Holiday with our families. We wish all of our wonderful customers a happy Thanksgiving holiday with their families and loved ones! We are extremely thankful for all of our wonderful customers!!


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What would you do if your computer was stolen?



Have you ever thought about what you would do if your computer was ever lost or stolen? Do you have a backup solution in place for your precious data? Do you have any measures in place to track your computer if you're a victim of theft?

Cline's to the rescue! We can set you up with hassle-free backup solutions for your important data, as well as tracking software that can find your computer if it's ever stolen or lost.

Contact us today to learn more!


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Upgrade Your Router!



Unleash your router's full potentialHow often does your internet connection go down? How many times have you had to get up and unplug your router, wait 30 seconds, and plug it back in to get yourself back online? What if I told you that we have a solution to this common problem?

Most routers have this issue - they are so small and poorly ventilated that they simply overheat, or simply freeze because the software doesn't control the components inside of it properly. Once it overheats or crashes, it can become unresponsive and your connection goes down.

Cline's stocks custom modified routers with special firmware and other modifications to prevent this from happening. Depending on your network setup, Cline's can usually have everything switched over to a new unit in under an hour. Call us for more info. Never reset your router again!


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Tricks and Treats!



It's that time of the year again! Make sure to give our techs a 'treat' when they come to visit you, or they may play some 'tricks' on your copy machines!! Happy Halloween to all!


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Computer Support Maintenance Packages



Cline's PC Maintenance and Support Packages are here! Show your computer some love.In continuing the expansion of our IT department, Cline's is happy to announce our Computer Support Maintenance Packages! For customers who need support on a regular basis, Cline's offers a computer support and maintenance package that gives you access to computer service "blocks" that you can use however you please on any of the services we offer. It covers everything from planning and installation, to on-going support and maintenance work.

When you purchase service blocks up front, you save tons of money over paying by the hour for services on a one-off basis. The more you buy, the more you save. You can also choose how often your hours are renewed.

Read about all of the details and sign up today!


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Computer Services



Cline's Computer ServicesIf you've been paying attention to our blog and recent newsletters the past few months, you know that Cline's now works on computers and computer networks! We are happy to announce that Cline's is now matching any prices for services from our local competitors! If you have a virus, need some upgrades/maintenance done on your PC/laptop, want a backup of your important data, need a wireless network set-up in your home or business, or just need some simple cleanup work done, give us the opportunity to show you what you can expect when you let Cline's handle your computer services!

If you currently or previously have had work done with another company (or even a freelancer!), we will match their service price. And yes - we make house calls! Give us a call to set up an appointment in your home or office, or simply bring your computer in today!


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OSX 10.7 Lion Update



OSX Lion - Roar!Apple recently released the OSX 10.7 update 'Lion.' In this release, they disabled the graphical user interface (GUI) for the FTP Service included in the previous versions of the operating system. This was a popular scanning method used by Cline's and many other MFP devices.

If you have recently updated to 10.7 and can no longer scan - this may be why! Call Cline's today to set up an appointment to get you up and running again.

If you're saying to yourself "Scanning?!!" maybe you should give us a call! Almost every one of our devices scan by default, and we can have you set up in minutes! There is no longer a need to send lengthy faxes. Simply scan it and e-mail it as a PDF. It's simple!


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Bring your computer to Cline's!



A happy PCYou should already know by now that Cline's works on computers. If this is coming as a surprise to you, maybe you should read our newsletter more closely! I'm going to go over a few reasons why you should be taking your computer to us instead of the "guys in blue" at the big box stores.

Cline's hires technicians, not salesmen

You can rest easy when dropping your computer off (or giving us a call to have a tech come to your home or business - yes, we make house calls!) knowing that the person who works on your computer is an industry certified technician with years of experience. Our techs are up-to-date on the latest and greatest technology and can get you up to speed. We aren't going to try and "upsell" you and push you into something you don't need - we don't have quotas here!

We have access to the right parts for the job

Most of the big box stores will only sell you parts and components that they can pull off of their own shelves. You won't find a replacement for your old DDR2-800 module in their store! Cline's has suppliers with access to the parts you need to get your PC up and running again

We stand behind our work

If you're reading this you're probably already one of our customers, and you know the level of service we provide. We're prompt, knowledgeable and we aren't satisfied until you are. You will never pay for something until it's fixed, and you can count on it continuing to work great in the future.

Still not convinced? Let us prove it to you. The next time you have an issue, bring your computer in and take advantage of our price-matching promotion! We'll match any local competitor's price on tech services - and yes, this includes the teenager you found on craigslist!


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Introducing the Bizhub 25



The Bizhub 25Konica-Minolta has just introduced the Bizhub 25 - a 25 page per minute black and white desktop all-in-one. Read all of the details and tech specs below, or go to our product information page for more.

Finally, a printer/fax/copier that puts more power on your desktop. Perfect for small offices and branch locations, the bizhub 25 prints and copies up to 25 ppm in high-resolution B&W and scans in color from an 80-sheet auto document feeder. With enhanced security to protect your data, powerful intelligent fax capabilities and toner capacity of up to 16,000 sheets, this printer/fax/copier/scanner is packed with features guaranteed to boost your productivity and keep up with demand.

  • Uncompromising quality and rugged reliability help you keep on top of work demands
  • A wide range of print options accommodate multi-platform workflow
  • Print resolution of 600x600 dpi creates monochrome documents with superior detail and clean, crisp text
  • A 5.8" touch-screen and intuitive, user-friendly menus simplify operation
  • Password login with Active Directory support, secure fax reception, secure printing and secure PDF help protect your documents

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Helpful Tip: Binding Position



Have you ever tried to print a 2-sided document, and found that the 2nd side is upside down? Today's tip can tell you how to fix this common problem!

Binding Position Dialog BoxWhen you're printing from your computer, with most models, you have a "binding position" option. This option lets you configure which side of the page whether it be the top, left, or right is used when you turn the page over. If you want to turn your page from the short-edge of the paper (typically the "top"), select top. If you want to turn your page from the long-edge of the paper (usually the "left" or "right" side option) choose the appropriate option.

Have you used this before to get your documents to come out just as you imagined they should? Let us know about it in the comments section!

Note: On certain older models, they refer to the setting as "short-edge" or "long-edge" binding positions.


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Cline's Network Contracts



We are smack dab in the middle of the digital age. Just a decade ago, not all copiers and MFPs were as capable as they are today. Nearly all of the devices are now hooked into computer networks to allow printing, scanning, and network faxing - they don't just copy anymore!

When you purchase a machine from Cline's and go under a service contract, it covers 100% of your machine's needs from toner, imaging units and drums, waste boxes, other consumables, general cleaning and repair, and much more.

What about the other stuff?

A standard computer networkSeparate from your maintenance agreement is the optional network maintenance agreement that we offer. The network maintenance agreement covers problems with one or more computers on the network being unable to print or scan, setting up printing or scanning to/from proprietary software programs, any installation or re-installation of printer drivers, and any physical connections that need to be made from the copier to your existing network.

Without an optional network contract, you can still call Cline's to come out and take care of any non-copier-related issues, but our standard hourly rate applies.

Don't have your own in-house IT Department?

Let Cline's be your IT Department! For a flat annual fee, Cline's will take care of all network issues as they relate to your MFP device - Sign up for a network contract today! Simply fill out and remit the contract to sign up.

What about the rest of my IT related problems?

Cline's will also work on any other issues you have with your computer network at our standard hourly rates. Have a virus? Can't get your email? Need a new wireless network set up? Give us a call and we'll come straight to you and get everything taken care of. Or, if you prefer, you can always drop off your computer at our office and we can take care of it here.


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Disaster Recovery and Backup Plans



In this day and age, we keep everything on our computers. Whether it be pictures, music, and documents on our home computers and laptops, or our accounting database, employee records, service request systems, bookkeeping, and e-mails on our PCs at work. Do you have a disaster recovery plan in place?

Don't tell me you answered no!... Cline's can help! Our IT department can set you up with a backup system that works. Whether you simply need files backed up on a regular basis, or you need a full-fledged drive imaging solution for your entire office, we can prepare you for the worst.

Not only do you and your business need protection from hard drive crashes, you should also have an off-site backup solution to protect you in the event of a fire or theft. This can be as simple as bringing an external drive home with you every day, or signing up with an automatic off-site backup service on the web.

Call us today for a quote on our backup solutions! The cost of setting up a disaster recovery solution far outweighs the time and money spent trying to re-create data that has been lost forever.


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Warning for Mac users!



Warning!

Apple has recently released an operating system update for OS 10.6.8. Many users are reporting that upon upgrading, their printers are not working anymore.

I recommend not upgrading until a fix is posted for this. If you upgrade and are unable to print Cline's cannot help you as it is a problem with the underlying "CUPS" printing system on the Mac. See what a commotion this is causing online

Feel free to contact Jamie in the IT department with any questions or concerns

Update- Here is a link to an article that discusses the problem as well as a possible fix in detail:

http://reviews.cnet.com/8301-13727_7-20074154-263/inability-to-print-after-installing-os-x-10.6.8/

From the article:

A number of Mac users have run into a problem after applying the OS X 10.6.8 software update that was released yesterday, in which their printers have stopped working. The printer will still be installed, but print jobs fail and the printer is stuck in a paused state. People experiencing this problem may see an error in the system console (shown in the Console utility) that mentions a problem related to "backend" such as the following:

printer-state-message="/usr/libexec/cups/backend/lpd failed
Backend returned status -8 (crashed)
Printer stopped due to backend errors

If this has happened to your system after applying the latest OS X 10.6.8 update, try the following options to see if they fix the problem:

Run general maintenance routines

Try booting the system into Safe Mode (restart while holding the Shift key) and then running a permissions fix on the boot drive using Disk Utility when in Safe Mode. In addition, you might try using a maintenance tool to remove system and user caches. This can be done with the utilities mentioned in our General Maintenance guide.

Reset the print subsystem

If maintenance routines do not help, go to the Print & Fax system preferences, right-click the printer list, and select the option to reset the printing system. Your printers will disappear, and you will then need to set them up again.

Reinstall the latest Combo update for OS X

If resetting the print system has not fixed the problem, try reinstalling the OS X update to see if that fixes the problem. You can do this by downloading the OS X 10.6.8 Combo Updater, then booting to Safe Mode and running the installer from there. Consider doing this after running the general maintenance and printer reset routines on the system. Once the update has been applied, reboot and set up your printers again.


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Introducing the Bizhub C25!



The Bizhub%20C25Konica-Minolta has just introduced the Bizhub C25! Similar to it's big brother the Bizhub C35, it includes faxing and scanning options by default. It is a compact 25 page per minute color and black and white desktop MFP perfect for your home or small office!

These units can be put under a maintenance contract to cover everything that your machine needs. You'll never have to worry about buying toner or other consumables like waste boxes, imaging units (or "drums"), or replacing expensive components like fusers, lamps, or machine boards.

Give us a call today to get a quote!


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Webpage Re-design



You may have noticed that there have been a lack of updates to the webpage recently. We've been hard at work re-designing the page using the new HTML5 standard - and we're finally done!

HTML 5By upgrading the site's code to HTML5, we'll be able to take advantage of all of the features that it offers, and keep our site looking the same across all of the different web browsers.

That being said, to make sure that you get the full benefits of our website, make sure that you upgrade to the latest version of your web browser, whether it be Internet Explorer, Firefox, Chrome, or another popular browser!

Some of the other improvements we have made are streamlining some of the page elements, and eliminating some clutter on the page to gain more vertical height for the more important parts of the page.

Please bare with us if you notice any broken links or other 'oops' moments on the site. If you see anything out of the ordinary, don't hesitate to let us know so we can fix it!


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Things you may not know about Cline's!



Everyone who has heard about Cline's knows that we sell, service (we'll even fix equipment that you didn't buy from us!), and have supplies for all types of office equipment, ranging from desktop printers and faxes, to standalone multi-function office copier/printer/scanners in Black and White and Color, to top of the line 100+ page per minute full color and black and white production printers. What you may not already know, is that Cline's does much more than just printers and copiers.

Broken PCCline's IT support staff can build custom-tailored PCs for your office, home, or even 'enthusiast-level' machines for gaming, graphics, video production, and more.

Other services we offer range from network setup and troubleshooting (wired and wireless), PC maintenance, upgrades, and consulting, and of course integrating your workflow with existing Cline's copier and scanning systems.

Our IT Department is equipped with the knowledge and certifications required to analyze and troubleshoot your network and computer issues quickly and efficiently.

Several of our staff hold CompTIA A+ and Network+ certifications, Microsoft Certifications, as well as being Konica Minolta Certified factory-trained technicians.

Social Media SitesWe also are happy to announce our new 'Social Media Optimization' service. If you're interested in promoting your business online, and 'making your mark' on the web, Cline's can get you on the right track. We will help you with everything from taking your first baby steps on to Facebook, venturing into Twitter, and making sure your company is visible on the web across many of the popular review and directory sites such as Google Places, Bing, Hotfrog, Best of the Web, and Yelp!

Call Jamie in our IT Department to schedule a consultation today.


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Good Friday



Cline's will be observing Good Friday this week on April 22nd, 2011. We will be open until noon. If you need to reach us, please feel free to leave a voicemail on our main phone lines, or use our contact us and service page to contact us individually or place a service call. We will return to normal business hours on Monday. Have a safe and Happy Easter with your families everyone!


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What's this "Service Contract" all about?



Ok, so what's the big deal? Why should you buy from Cline's instead of the big box store? What does having a "service contract" actually mean?.. And is it really worth it?!

Well of course it is. You are reading this on the Cline's website aren't you?! A "Service Contract" with Cline's covers 100% of your copier/mfp needs - plain and simple. You don't pay for toner, broken plastic 'thing-a-ma-jiggers,' labor, consumables - we cover everything but the paper!

Not only do we cover you, but we're there when you need us. We know how important and time-sensitive your print/scan/fax jobs can be - trust us, no one hears it more than the technicians do!.. Other companies may keep you down and waiting for days without a part - Believe us, we hear the stories when we're hauling their machines away! Our promise is that you will never be down and waiting for more than a day.

Give us a call or use our contact form to see just how affordable it can be. Take advantage of one of our standalone machines, and you get a free desktop printer/scanner/fax/copy machine. Don't need all of the power of a standalone machine? We also offer service contracts on smaller tabletop machines. Not only that, but we will deliver it to you, and install it on your network or directly to your computer! All of our customers know that you can't beat Cline's service - let us prove it to you!


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Mobile Access



Cline's is now mobile!We are happy to announce that we have just created a mobile version of our website!

The mobile version works on all android devices, iphones, ipads, and a slough of other devices! Check us out on your mobile phone and let us know what you think!


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Are you a member of a GPO?



Konica Minolta GPO Healthcare ConferenceJD (Owner), Johnny (Service Manager), and myself (IT Director) just got back from a great informational seminar regarding all of the benefits and uses of having a Bizhub in a medical office! From HIPAA compliance, to EHR conversion, we have the multi-function printer/scanning/fax machine to take care of you.

With the new laws that have begun being phased into the realm of healthcare regarding privacy and digitization, you can't afford not to start now. In fact there are many government incentives in place for hospitals to receive up to $16 million for being in compliance!

That being said, you can take advantage of a new MFP (or even a fleet of them if you're looking into a system-wide refresh for HIPAA compliance!) for significantly lower prices if you're a member of one or more of the popular GPOs. Contact us for more info!


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Be Aware of Scammers!



Please let your office staff know!!!

Those whom we call 'Toner Pirates,' 'Toner Scammers' etc. are out in full force. Please let your staff know ALL OF YOUR TONER IS FREE!! All you need to do is simply call Cline's @ (559)733-9354 and ask for more when you are out or preferably when you install your last bottle.

These scammers are clever, and in some cases have made several calls gathering information about your models of copiers and your service provider. The scammer will then call, on occasion even pretending to be Cline's with some bogus 'SALE' that is ending and saying toner prices are going to increase very soon so you better act now! The unsuspecting office person answering the phone agrees to a purchase and the product is sent UPS to the site. Like everyone else, packages arrive, they are accepted/signed for and the UPS man leaves. You open a box and find out you have been billed $300-$400 for a 'single' bottle of toner.

If you ever receive a call like this or have any suspicion at all, please call J.D., Yvette or Rose @ Cline's (559) 733-9354 and confirm you're being contacted by Cline's Business Equipment. Also, Cline's will never call you 'selling' toner because remember... It's all free and covered under all of your maintenance contracts!


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Cline's Cash Giveaway



How often do you see our colorful Cline's cars around town?!... Well we're having a contest to see! If you see a Cline's vehicle around town, be it a scion or the delivery truck, or even JD in his beamer, snap a shot of it and post the picture on our wall! For each picture that is taken and posted, the prize dollar amount will be raised $1! Each week we'll give out cash to one lucky person!

Click on the link at the left side of the page, or simply click here to visit our facebook page and submit your picture!


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How about this weather?...



It has been dark and gloomy for days on end! Did you know that the weather can affect your copiers performance? Here are a few things that you can do to make sure you stay up and running when it's wet, cold, and rainy!

  • Keep a minimum temperature of at least 65 degrees in your office - Many machines (especially color copiers) will code out and have issues if they become too cold. The mirrors and lenses will fog up, and the imaging units will act goofy. Keeping your office environment warm can keep this from happening!
  • Keep your paper in a dry, relatively warm place - If your paper is exposed to the elements and becomes damp or wrinkled from the cold or extreme heat, it can cause several problems such as jamming, creasing, and folding of copies. The humidity in the paper when heated by the rollers causes the paper to curl and fold in on itself just as a curling iron works on wet hair. Keep your paper in a climate-controlled area to prevent this!
  • Don't push your copier too close to a wall, or into a "closet" in your office - If your copier is too close to a wall, or in a room where the air is not well ventilated, it can cause it to overheat (especially in the Summer months)and kill expensive hard to replace components inside the machine. Keep your copier/MFP several inches away from the wall to encourage favorable airflow in and around the machine, and don't place your copier in a corner office that doesn't have an A/C vent!

With these quick tips you can keep your copier in tip-top shape and prevent unnecessary service requests, and keep your business up and running!


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MLK Holiday Observance



Cline's will be closed on Monday January 17th to observe the MLK holiday. We will resume normal business hours on Tuesday. If you need to reach us, please use the service page to submit a service request and we will happily assist you on Tuesday!


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QR Codes, Google Maps, More!



If you visit the site often enough you can see that we've been implementing several changes! We're enhancing our presence on the web, and we encourage you to join us! We have recently hooked into countless social networking sites including:

Come join us! Check out the new twitter feed at the top of the page, and follow us on Twitter and Facebook by clicking on the links to the left.

We have also created a Google Places page for those of you who want to be able to locate and learn about us on the go.

Cline's Google Places Page
Use the QR Code above to take you to our Google Places Page!

What's a QR Code?

Stay tuned for many more updates, and send us a tweet or give us a like!!


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MFP Security



A Great article has surfaced on the web regarding MFP security and hard drives.. give it a read (especially if you saw the CBS special!) Read the full article, or read just the important parts below...

Is Your Multifunction Printer Spilling Your Secrets?

Recently the press had a field day with a CBS news report about how digital copiers can become a repository of your deepest and darkest secrets. The story, which is still reverberating in the legal sector, pointed out that digital copiers contain hard drives that store an image of every document copied, scanned, printed or emailed through the machine.

It's true, many multifunction printers operating in large enterprises do feature hard drives, as do many consumer multifunction printers. But even if your printer does include a hard drive, it's not storing information the same way the hard drive on your computer is storing and capturing data.

When an MFP receives print requests, it stores those requests as print jobs in a queue. If the number and size of the jobs is more than the amount of physical RAM in the printer, the printer will temporarily store the jobs on an internal hard disk before returning them to RAM and printing them. (If the printer does not feature a hard disk, it will store all print jobs in RAM.)

For real security-minded (read: paranoid) professionals, don't waste time overwriting the data on a printer that has reached its end of life. Simply remove the drive and destroy the disk platter.


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Getting into the Christmas spirit



Ho Ho Ho! Cline's is getting ready for our big Christmas party, and decorating the office with lights and trees (as well as a new paint job!) I thought the web site should match.

In other news, we just put up the new signage on the front of the building. Thanks to United Signs for the striking new look!
New window graphics

Come by and check it out!.. Hope everyone is having a wonderful Holiday season.


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Holiday Closure for Thanksgiving



Cline's will be closed November 25th and November 26th to observe the Thanksgiving holiday and be with our families! Have a great Turkey day everyone!

You can still place service calls and contact us via our website by going to either the service page or the contact us page.

In the meantime, take advantage of this great holiday deal!

Get $100 in free maintenance when you purchase a new or used standalone copier!


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Interrupt Mode



Ever in a rush to get a quick job through your copier only to find out that someone else is running a several hundred page copy job through it?.. Did you know that your copier can pause that job, and let you get your time-sensitive copy done without losing any of the previous jobs?

Enter Interrupt mode. Nearly all of the copiers we sell have this feature, and you can learn to use it in a few simple steps.

  1. Approach the copier and press the "Interrupt" button on the panel.
  2. Wait for the copier to finish spitting out the pages already running and come to a pause.
  3. Run your job through the machine as normal.
  4. Press the "Interrupt" button again to exit interrupt mode and the copier will pick up right where it left off!

With these few simple steps you can effectively turn your copy machine into two copiers. Try it out and show everyone around the office your new trick.


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Last Reminder & Moving Details



This is the final reminder that Cline's will be moving on November 1st, 2010 to our new location at:

320 South Bridge Street
Visalia CA, 93291

We will be CLOSED on Friday, October 29th to allow time for us to move and settle in. Our Phones as well as our website will also be down starting late Thursday afternoon, coming back online Friday by mid-day.

We apologize for the inconvenience. If there are any emergencies, we can be reached at service@clinesbe.com. Otherwise, we will resume normal business beginning Monday morning, November 1st.


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Introducing the Bizhub PRESS C8000



Bizhub PRESS C8000Cline's is proud to announce that we are now carrying the brand new Bizhub PRESS C8000. This monster is rated at a monthly volume of 500,000 full color pages, and touts a blazing fast 80 pages per minute speed for both black and white and color copies and prints!

Check out the full specs on the C8000 Product Information Page! No production print setting is complete without one of these satisfying your high volume intense color needs.


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Happy Halloween From Cline's!



We've re-designed the site to get into a festive mood! Feel free to share your treats with our technicians, and we promise not to play any tricks on you or your copiers!

Have a safe and Happy Halloween!.. And don't forget that on November 1st we will be starting at our new location downtown at:

320 South Bridge Street
Visalia CA, 93291


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Closed Friday, October 29th



Cline's will be closed on Friday, October 29th to allow time for us to settle in to our new office. We will resume our normal business hours on November the 1st at the new location at:

320 South Bridge Street
Visalia CA, 93291

If there are any emergencies, please contact us at service@clinesbe.com or use the form on our Service page to contact us. Otherwise we will gladly assist you on Monday.


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We're Moving!



We're Moving!

Update your records! To better serve our customers, we’re moving to a new centrally-located office in the heart of downtown Visalia!

Please note the change of address. We will be retaining our phone and fax numbers. For questions and information, please give us a call!

Our new address will be:

320 South Bridge St.

Visalia CA, 93291


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OCR Packages



Did you know that Cline's offers several different levels of document management solutions packages? Turn your existing copier, scanner or MFP device into a lean mean scanning machine!

At Cline's, we not only have the equipment to get you up and running, but the software too! Choose from simple software solutions up to advanced level applications that turn paperwork into paper that works!

Convert that stack of paper in your file cabinets into searchable portable documents that you can access with ease across the entire network!

Send files directly to Microsoft Office applications, or to a file server for complete backup and disaster recovery options. You can use an existing PC or we can set you up with the perfect equipment for your unique situation.

To find out more or to get a specialized quote, contact our IT Department by e-mail, or give us a call at (559)733-9354!


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Introducing the Bizhub C35!



Konica Minolta is pleased to announce the availability of the Bizhub C35 - Konica Minolta's first compact size MFP. Designed for small offices and workgroups, this device offers features similar to Konica Minolta's larger devices with speeds up to 31ppm.

bizhub C35Document Feeder, Fax Kit, Printing and Scanning engines, Hard Drive for large scan and print jobs, expanded memory, and duplex unit (for two sided printing and copying) are all Standard on this device - options that are normally a premium!

Learn more about the new device on our Product Information Page or get a personalized quote on this machine on our Ask for a Quote Page.


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Temporary Office Closure in Memory of Jim Cline



The offices at Cline's will be closing early on Thursday July 1st at 12:00pm to attend the funeral services and to remember and honor the life of Jim Cline.

If you need IMMEDIATE ASSISTANCE, please use the form located on our service page. Otherwise, we will be glad to assist you during our normal hours of operation starting back again at 8:00am Friday July 2nd. Thank you for your understanding.

Jim Cline30 year Visalia resident and business owner James Marshall Cline died June 24, 2010. He was 73. Known to all simply as Jim, Cline is survived by Sharon, his loving wife of 52 years; daughters Sharyl Holm and Jamie Cappelli; sons-in-law David Holm and Paul Cappelli; grandchildren Jenifer Rold, Ryan Holm, Jacob Holm, and Steven Holm; great grandson Jack Holm; brother Rev. Dr. William Cline; and sisters Janice Bristow and Juanita Jones. A spirited and outgoing man, Cline was quick to share a laugh or a joke, yet had a heart for his sharing his faith, teaching, and leading which touched many lives through the years and served him well both personally and professionally. Generous with both his time and resources Cline, the owner of Cline's Business Equipment, actively served the community through both civic and charitable organizations which included more than 20 years as a board member of the Kaweah Delta Hospital Foundation, leadership roles in Rotary International, and most recently, as Administrator and board member for the Samaritan Center, the local free medical clinic for which Cline had a special affinity. Those who know Cline know unequivocally that the greatest joys in his life were his wife Sharon and their family with whom he enjoyed an exceptionally loving relationship.

A celebration of Cline's life will be held at Miller Memorial Chapel, 1120 W. Goshen Ave. in Visalia on Thursday, July 1, 2010 at 1:00. A viewing will be held at the same location Wednesday, June 30, 2010 from 5:00-8:00 p.m. In lieu of flowers, the family requests donations be made in Cline's memory to the Samaritan Center, 200 NW 3rd Ave., Visalia, CA 93291.

Read Entire Article...


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Referrals Galore!...



It's no secret that in the service industry, the biggest draw for new business is referrals. That's why at Cline's, if you refer a customer to us who buys a (non-tabletop) machine, we'll give you $100! It's a simple way for us to say we appreciate you.


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Helpful Copier Tips



Sometimes, trying a few simple things can prevent a service call and save you and your business precious time! Try these helpful tips when your machine ia having a problem.

Machine has a Service Code

  • Turn the machine's main power switch (Usually located on the back of the machine, or inside of the front door) OFF and then ON again after waiting 10 seconds.
  • Open and close your machine's front doors.
  • Check for any paper jammed inside the machine.

No Power to the Machine

  • Double check to make sure your machine is plugged into a working wall outlet.
  • Make sure both the MAIN and the SUB POWER switches are turned on.

Cannot Print or Scan

  • Verify that you still are connected to the internet.
  • Make sure the Ethernet cable (Internet or 'Cat5' cable) is plugged into the side or the back of your machine.

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Cutler / Orosi School District



Everyone here at Cline's is excited to announce we have begun the long-awaited installation process for the Cutler-Orosi School District. We are pleased to be working with everyone in the district and look forward to a long-lasting relationship together!


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Downloads and More...



I have added a new section to the web page for Downloads and More. Here you will find:

  • Drivers
  • Utilities
  • Network Fax Options
  • and More...
Feel free to browse our downloads, and if you have any suggestions or comments, feel free to let us know!


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The new faces of Cline's



Cline's new facesCline's has a team of new faces! With the increased business that 2010 brought us, we have expanded our service team to include even more talented individuals to serve you!

Cline's is now servicing the City of Visalia. Thanks to the staff of the city for helping to make the new installs go so smoothly!


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Cline's New Look!



Cline's has a new look! Look for our beautifully redone scions around town! A big thanks to the hard work put in by the staff of Premier Color Graphics.


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Did you know?...



Cline's doesn't just service copiers; we also service desktop printers, faxes, and all-in-ones, even if you didn't purchase it from us. Head on over to the service page to request service on your machine today! You can even request toner or other supplies.

Are you interested in upgrading that old black and white machine to a new state of the art color copier with printing, scanning, and fax capabilities? Check out the Products Page to see what we have available, or simply use the Ask For a Quote page to get more information. All of Cline's new and used machines can be financed in-house, so we can always negotiate something that works for you - as well as your business.


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